Refund and Returns Policy

100% satisfaction guarantee

If you are not satisfied with your custom song, we will refund 100% of your purchase price. Please request your refund within 30 days of your purchase.

How to request a refund

Reply to your order confirmation or song delivery email with your order number or proof of purchase and the email address used for your order.

Digital delivery

Our songs are delivered digitally. No physical return, packaging, or return shipping is required.

Refunds

Refunds are returned to the original payment method, including for songs bought on sale. We will email you when your refund has been processed. Your bank or payment provider may need additional time to post the refund.

Gift purchases

For gift purchases, refunds are returned to the original purchaser’s payment method.

Need help?

Reply to your order confirmation or song delivery email for help with a refund or a refund that has not yet appeared in your account.